The company experience is only as good as the management. - Material Handler Lead GXO Logistics Employee Review

2.0
2 May 2025
Recommend
CEO approval
Business outlook

Pros

The pay is weekly, there is often overtime opportunities. The tasks performed generally are not labor intensive. Most of the associates are typically easy to work with.

Cons

Your job duties are never outlined as leadership often asks you to perform tasks unrelated to job title, management attempts to make you feel uncomfortable or withhold promotion if you are unwilling to take on unrelated tasks. Management makes up rules as they go that inconvenience others and refuses to adhere to established rules when it inconveniences them. Standards are different for everybody e.g. associates deemed more competent are given the workload of their less capable coworkers, Leadership at every level often participates in gossip regarding the outside affairs of associates which creates a toxic work environment, management does not put a stop to it because they're interested in knowing the behaviors of employees outside of work to influence their promotion decisions. Management takes credit for the improvements and ideas on improving production but often looks to spread blame for the failures in production. They also frequently implement ideas that do not work and blames the lack of success on the workforce rather than being accountable.

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GXO Logistics Response
1y
Thank you for taking the time to share your feedback. We strive to equip managers with the tools they need to adequately support their team members, so we hate to hear you may not be pleased with the team at your site. We also don't tolerate favoritism at any degree so we strongly encourage you to reach out to ethics@gxo.com to report possible concerns of unethical behavior. If you want to remain anonymous, please submit a report to gxo.ethicspoint.com. We hope that you can have a better experience moving forward - thank you for the hard work you contribute to the business.

Explore other reviews about GXO Logistics

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay, myself and my team are all paid really well for the area we are in. Our compensation team reviews often for relevance.

Cons

Work life balance can be hard during structural changes, bit settles down pretty quickly.

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GXO Logistics Response
1d
Thank you for your time to leave us a review and we are glad that you feel weel paid for the job that you do! Work-life balance is something we strive to help employees achieve, that's why we offer competitive PTO, paid holidays, and additional employee wellbeing resources through our Employee Assistance Program!
2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers and talented engineers who genuinely support one another. Opportunity to work on impactful projects and solve real business problems. Exposure to modern BI and data technologies. Strong team members who are willing to go above and beyond to deliver results. Good learning opportunities for self-motivated individuals.

Cons

Leadership and management style can create unnecessary stress and turnover risk. Frequent micromanagement and excessive focus on responsiveness rather than outcomes. High meeting volume reduces time available for focused engineering work. Priorities and stakeholder commitments are sometimes established before consulting the engineers responsible for delivery. Limited trust in experienced employees and their ability to manage their own work. Internal growth and mobility can feel restricted. Work-life balance can be impacted by shifting priorities and urgent requests. Lack of recognition or compensation alignment when additional onsite expectations or workload demands are introduced. Having a non-technical BI manager overseeing technical engineering work can sometimes result in unrealistic timelines, misunderstandings of development complexity, and decisions being made without sufficient technical input.

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GXO Logistics Response
1d
Thank you for the detailed review and what you have highlighted, it is something we can work on and develop. However, your review does not reflect the employee experience that we strive for - please reach out to us at GXOInquiries@gxo.com so we can better understand your concerns.
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