Pros
GXS is a good opportunity, in theory. A blank-slate to "redefine" banking, and a grand mission to "serve the underserved". In its much earlier days, the culture and team also reflected this appetite. GXS provides a nice new office, comfy pay, and (again in its earlier days) enough proximity to that sort of 'mission-minded' org that you can sleep at night genuinely feeling that you're doing the right things. Because of the above, GXS still attracts a decent number of 'hopeful' and genuinely 'purpose-driven' individuals, especially at the lower grades, and there's a fair chance you'll meet some nice individuals at your peer level that you'll be able to hold onto even after your tenure at GXS ends.
Cons
What you see as "opportunity" will forever be that - “opportunity”. GXS' chance at being genuinely interesting / innovative / good is catastrophically let down by astonishingly poor mid and upper-management hiring choices. It cannot be overstated how toxic a large % of GXS' management is. Petty arguing, finger-pointing, blame, grown adults almost comically stepping on each others' heads in meetings to claim credit WHILE simultaneously tearing down their own subordinates, making personal attacks, throwing buzzwords around and chasing ever bigger titles for themselves without any demonstrable ability nor accountability to get even the small simple things right. Discussions are always first and foremost about "who", and never "why". (Unless you find winning at politics a good reason to come to work) In my tenure, I observed a dramatic culture shift to new management who actively rejected questions, critique and progress. Gaslighting became an everyday experience in conversations with heads. Important information is hidden: the only real frequent creative act is spinning bad news into all shapes (other than the truth). Claimed convictions about "what’s right for customers" flops the moment a meeting gets slightly inconvenient. These are managers who unfortunately pursue LinkedIn personas over any actual ability to imagine, problem-solve, support, nor value-add to their teams (who were sometimes actually passionate and decent people). GXS has become every corporate-hell meme, except done unironically and without accountability. As mentioned in other reviews here, senior management brushes these issues off, leaving managers to manage themselves (really) and ensuring the behaviour of the few in-power is solidified into permanent culture for the many. I experienced a literal 100% turnover of my team (all good people who quit on principle), but to this day with zero accountability on the management individuals that caused it. Instead, those good people have all become convenient scapegoats in toxic narratives where “they couldn't hack it in our competitive environment etc", and their managers' culture persists and enables itself. In a particularly striking all-company session, our leadership addressed bubbling-over anger over poor management with advice to simply post more positive reviews on glassdoor : ' ) As respectable, principled individuals who joined on purpose and passion move on, leaders replace them with others like themselves with agendas other than good, or usually juniors to more easily mislead / manipulate. Beyond the reviews on glassdoor alone, GXS actually publicly tells the rest of the story quite clearly for itself. In three years, our understanding of customers has failed to move beyond "ppl need faster ways to (buy my product)" - arrogant and disinterested assumptions that work conveniently for our narrative and our loan-book. We've made things purple and used a lot of stock images of young people... and also somehow managed to make everything about ourselves, corporate agenda barely-hidden behind disingenuous "we care!". We don't actually measure ourselves by how many people we genuinely help. In a world of rich and dynamic digital experiences, we've managed to publish an app with such uninspired design and .ppt interactions it wouldn't have passed as a class project. (But it's "simple!" we'll be forced to report back) None of this is the fault of talent, which GXS had, but middle management who regularly fail to engage with research, who settle for and insist on generic easy answers, who actively crush creativity and collaboration -- making excuses alongside actively anti-consumer decisions like hiding mechanics, obscuring facts and rug-pulling promises that remove any chance at ever doing the right thing for our customers (see our customers talk about this on Reddit). As someone who joined for a mission, it is heartbreaking to see us do everything we said we wouldn't. Aspiring design practitioners considering GXS should be particularly aware here, given you will now be in an environment that has never seen, supported, understood nor delivered on great design. If you feel strongly about a particular experience, your need to solve real problems for real humans, or to protect your users on principle... know that products will ship regardless of research, and real users are actively today falling into debt because we failed to protect them. (But we will only publish that our loans are indeed "frictionless"!) Principles you craft to protect your users are (1) never asked for, nor meaningfully engaged with by your leaders, and (2) regularly bulldozed away when they become inconvenient to your management's personal agenda of making more screens. Creative flair (or just doing the right thing) needs to be justified to leadership so uninspired that your will to make genuinely good things (and to live) will expire before you succeed. This is why our product is now so uninspired you’ll even find typos in our release-notes. You will make many things purple, but never truly purposeful - and it will not be your fault, though your leaders will do their best to make it seem like it is. There are truly endless anecdotes like this, but the single picture is clear across it all: Despite what it claims, the only people GXS is currently and will ever serve this way is itself, and the managers who can use enough big words to glaze people's eyes over and make things 100X more complicated, and sometimes evil... But 100X! Regionally! Any good that has been done till date is at the expense of independent individuals standing up and doing it at great cost (and even punishment) to themselves, out of passion. Most are not there any more. The remnant do not plan to be for long, so opportunities for genuine mentorship / learning are limited too. Therefore, dear reader, join with your eyes open, if at all. Under the current leadership bench, it is not the company it once was nor claims to be. If you care deeply about your work, and more importantly HOW you go about your work beyond the flashy office and ‘vibe’, it's going to be a rough and disappointing ride.