Pros
So much fun to get paid to talk about video games during the day. Some of your best, most honest customers can become decent friends.
Cons
No benefits other than employee checkout and discount. No insurance, vacations, retirement, nothing. Wage for both managers and associates borders on insulting. Managers have to constantly placate employees disgruntled over workload at minimum wage. This, however, makes finishing projects AND taking care of customers a tall order. Has to be done, though. Too much turnover, the manager is obviously a failure. Buy/sell/trade business model attracts all manner of addicts/scammers looking for a quick buck. Female employees especially reported discomfort with some of the customers we were forced to cater to. Low trade values immediately led to angry customers, some of whom threatened violence due to their likely chemically altered state. Interviews are supposed to take over an hour while manager works through enormous series of psychoanalyzing questions regarding your past work history. (Again, for a minimum wage position.)