Over 90% of the employees (~20) that have left in the past 6-8months are non-Chinease. - Technical Account Manager GenScript Employee Review

2.0
26 Mar 2019
Recommend
CEO approval
Business outlook

Pros

1) if you are looking to gain weight, their $3 per day lunch program is the best. 2) Take brisk walks with Managers if you want promotions.

Cons

1) Training sessions and workshops are below standard and very unprofessional. Can't understand the speakers most of the time. Always have technical issues with Skype business calls. 2) Kitchen during the lunch time is very hostile for non-Mandarin speakers. 3) Commission structure is always a moving target. As soon as the Management (in China) finds out you are making more commission they will change the rules to reduce the commission. Employees don't have a say, it is more like a Nazi ruling. 4) HR are best friends with Managers, so nothing remains confidential.

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GenScript Response
7y
I would like to thank you for the detailed feedback, glad you liked our lunch program, and we hope you enjoyed the brisk walk too because that's what keeps us from gaining too much weight. We are sorry if language barrier is the main reason for you to leave. we are an international company, although we work with English we try not to be too strict at non-working space. I agree that communication with management is not always easy, which you will find same in your second job and so on, but direct communication should have been the best approach. Lastly, we think cultural unfitness is the top reason for people to leave companies, it has nothing to do with salaries, benefits or how smart people are, we wish you best luck.

Explore other reviews about GenScript

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company will take care of a tasty lunch There are a lot of work shifts to choose from. Festive events are held frequently A bright and clean lab

Cons

I think genscrpt is really good

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I feel very fortunate to have joined GenScript. Over the past 20 years, I have not worked at many companies—this is only my eighth—but it is truly the best position I have had in my career so far. The working environment is relaxed and supportive, my colleagues are friendly and collaborative, and my manager is genuinely caring and attentive to the team. What makes GenScript especially outstanding is its strong culture of innovation, integrity, and commitment to excellence. The company not only delivers high-quality products and services, but also invests in its people, encouraging professional growth and recognizing individual contributions. There is a clear sense of purpose in the work we do, and it is motivating to be part of an organization that strives to make a meaningful impact in the industry. While I cannot speak for everyone’s experience, I can say that I am truly happy working here and feel proud to be part of such a great company.

Cons

Like any growing company, there are still areas for improvement. Communication across teams and regions could sometimes be more streamlined, and processes may not always be fully standardized, which can occasionally lead to inefficiencies. In addition, as the company continues to expand rapidly, workload and priorities can shift quickly, requiring employees to stay flexible and adapt to changes. There may also be opportunities to further enhance career development pathways and internal communication to support long-term growth. Overall, these are common challenges in a fast-growing organization, and there is clear effort from leadership to continuously improve.

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GenScript Response
2mo
Thank you for taking the time to share such thoughtful feedback and for being part of the team. We’re truly glad to hear that your experience has been positive and that you’ve found the environment supportive, collaborative, and meaningful. It’s especially great to know that you feel proud of the work and the impact we’re making. We also appreciate your balanced perspective on areas for improvement, including communication and development opportunities, as this helps us continue to grow. Thank you for your continued contributions to GenScript.
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