Pros
You are paid more if you succeed while everyone else is failing.
Cons
The president was hired because he was friend with the previous president who left to scam people as a minimall pastor. You will never succeed unless you are personal friends with management. There are competing teams. If you are assigned to the lesser teams, the good teams will cheat you out of your accounts. They can't decide if they want to hire UP TO $15 or UP TO $20 and hour for remote or in house collectors. HR still hasn't updated any of their socials to show the company is no longer a subsidiary of Sallie Mae, but now is owned by a company that's not even in the US called Single Point. HR also cannot tell you how any of the benefits work, because Single Point doesn't know how to properly set up insurance or 401k for American employees. The company took out a 1.3 million dollar PPP loan and fired half of the staff twice over Covid. HR hasn't even updated this website to show James Reed isn't the CEO.