Supportive, well-run IT Service Desk environment where I truly enjoyed my work - IT Service Desk Technician Genesco Employee Review

5.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Strong focus on customer service and communication Good training and knowledge-sharing within the team Clear processes and well-documented procedures

Cons

No cons come to mind.

Explore other reviews about Genesco

5.0
1 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Considerate company. Fun atmosphere. Serious workers. Great facility. Good benefits. Good location. Not as siloed as other companies it's size.

Cons

At this time, I don't have any.

4.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Commission based off Sales, And Store sales. Easy ways to move up inside the company.

Cons

Long hours, especially during the holidays/Peak Seasons

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