Great Company - IT Support Specialist Genesys Employee Review

4.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Open Time Off that they actually let you use Free Friday August (company is closed on Friday) Company closed Christmas Day to New Years Day yearly Benefits are fairly inexpensive Company seems to care about employees as people

Cons

Sometimes upper management isn't as transparent about things as they could/should be Lines can get blurred between roles

Explore other reviews about Genesys

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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