A Responsible Company - Development Manager Genesys Employee Review

5.0
9 Jun 2017
Recommend
CEO approval
Business outlook

Pros

Open, friendly and thoughtful co-workers. People can disagree with each other and still work well together. Markham site has a more tech-focused vibe. Meritocracy - you will not really get points for boasting. Competitive environment since there is a lot of good talent, but also plenty of opportunity to make an impact. Reasonable work-life balance. Good Cloud oriented direction. You are developing practical software to help other businesses.

Cons

You have to be self-motivated to a certain extent to be successful. Multiple-sites can increase communication overhead in some cases. Genesys is a big company - so experiences will vary around the world.

Explore other reviews about Genesys

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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