Terrible, toxic culture - Anonymous employee Genesys Employee Review

1.0
21 Jul 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free parking and that's it.

Cons

Toxic work culture that has trickled down from upper management and private equity firms who could care less about employees. Everyone is disposable, and they'll just replace you with contractors and consultants (or better yet, offshore your role). You will not be valued or rewarded for your hard work here. The 5 star reviews are definitely fake reviews put out by HR since they track Glassdoor ratings closely.

Explore other reviews about Genesys

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance Great product and customers

Cons

Promotions & growth are very slow in CIO org. Limited prioritization (more you know more work get assigned to you)

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