Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Genesys

      Engaged employer

      Genesys reviews

      Mediocre management, plenty of politics. - Anonymous Genesys Employee Review

      2.0
      25 May 2018
      Anonymous
      Recommend
      CEO approval
      Business outlook

      Pros

      People on the ground who do the day to day work are quite nice. The work can be interesting at times.

      Cons

      Lots of lay-off rounds, single digit growth rates and management that has been around for years create plenty of politiks and favoritism. Not much advancement. Company is very cheap too in terms of compensation, no free lunches, etc.

      Explore other reviews about Genesys

      5.0
      8 Jun 2026
      Senior ta partner
      Recommend
      CEO approval
      Business outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      26 Jun 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Genesys jobs | Genesys salaries | Genesys benefits | Genesys interviews
      Genesys reviewsGenesys Anonymous reviewsGenesys review