Bold company going places - good people - Senior Business Consultant Genesys Employee Review

5.0
27 Jan 2020
Recommend
CEO approval
Business outlook

Pros

Market is wide open for Cloud based experience as a service. Strong defined corp vision beyond classic nuts&bolts but pushing well into the "Always do what's best and right for our clients". Attitude is strong to do right for clients in the long term as this drives win-win.

Cons

It's become a bigger company, challenges of internal communication are always there. Management getting better at communicating a focused message internally and externally.

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Genesys Response
6y
Thanks for your positive review. Being able to put our clients first and do what’s right for them is a core piece of what makes Genesys great. Driving win-win situations is a key to success. As we continue to grow we are always working on the best ways to communicate with employees. If you have any ideas about how we can continue to improve share them with your manager. Best, Daniel (Daniel Phelps, VP, Global Talent Acquisition)

Explore other reviews about Genesys

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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