Genesys is awesome - Solutions Consultant Genesys Employee Review

5.0
30 Jan 2020
Recommend
CEO approval
Business outlook

Pros

If you want to be at the cutting edge of technology and be excited by what you do everyday then Genesys is the place to be. It is difficult to understand how anyone would leave and find a better place to work with brilliant people, be well compensated for your efforts and enjoy the many employee benefits.

Cons

Whilst it is understood we provide solutions to many of the largest companies & government enterprises there comes with this responsibilities and requirements around process and security. This is the only frustration.

Explore other reviews about Genesys

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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