Positive (a bit overly so) work environment. Some directions to grow. - Anonymous employee Genesys Employee Review

4.0
27 Dec 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Very positive and strong attempt to maintain a company culture, though the company is so big that it often feels forced and ineffective, albeit genuine. Example: a company facebooky type thing that has no real value and most people don't really use -Upper management is good at keeping everyone informed -Lots of offers for internal classes and education

Cons

-Not sure when/where use of those classes would really happen -So big and so many products, nobody knows what they all are -So much information everywhere, it's almost overwhelming to know what's salient to you

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5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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