OneGenesys and Empathy... until they are done with you and off-shore your job - Cloud Operations Engineer Genesys Employee Review

1.0
26 Sept 2020
Recommend
CEO approval
Business outlook

Pros

Relatively relaxed work environment. Unlimited PTO (manager dependent) and fairly decent benefits

Cons

Company is owned by a Vulture Capital firm. After delivering 2 amazing quarters of massive profit during a pandemic, the company thanked the employees by giving Friday’s off in August and then laying off several hundred employees so they can off shore the jobs to India. Never forget that they are 100% about immediate monetary gratification and they don’t care a single bit about employees. You are replaceable and they will drop in a second as soon as they think they can save a little money

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5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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