Great co-workers, mediocre management. - Senior Software Engineer Genesys Employee Review

4.0
3 May 2021
Recommend
CEO approval
Business outlook

Pros

The people who work here are great, really some of the brightest and kindest individuals that I have had the pleasure of meeting. The technology stack and the way development is done is very modern and efficient. The remote work and time off flexibility are absolutely amazing.

Cons

From conversations I have had with others in the industry and old co-workers who have left, the pay isn't up to par with other companies. The timelines for new features are generally very aggressive and priorities can change on a dime. There are a lot of mad rushes to complete a project only to have it unused in the end. Other times, you will get a task 90% completed and then learn that something else is "more important" that needs work immediately with another tight deadline.

Explore other reviews about Genesys

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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