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      Genesys

      Engaged employer

      Genesys reviews

      Great Company with Passionate Employees - Finance Genesys Employee Review

      5.0
      14 Sept 2014
      Finance
      Recommend
      CEO approval
      Business outlook

      Pros

      Global company doing some fantastic work for some of the best companies in the world. Fantastic management team focused on customer success. Incredibly flexible and dynamic company ideal for people who want to make a difference. Company is financially stable and continues to invest for the long term.

      Cons

      Incredible growth over the past few years with acquisitions and organic growth has created a lot of changes. Transitioning and change is always difficult but Genesys will be better positioned once the tactical portion of the work is complete.

      Explore other reviews about Genesys

      5.0
      8 Jun 2026
      Senior ta partner
      Recommend
      CEO approval
      Business outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      26 Jun 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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