Great Experience at very good Value - Account Manager Genesys Employee Review

4.0
30 Sept 2014
Recommend
CEO approval
Business outlook

Pros

Salary are higher than average market. You can enjoy a work-life balance. e-learning is always available and colleague is a very good options to learn. Genesys offers much more flexibility for doing things than others companies in the market. Process are very quick and there is no red type.

Cons

Very little process define, what is out of the common way or the normal case it is not defined. Therefore, you can be a bit lost and not get help straight away as nobody know how to do some things. Difficulties to find the right material to develop your work. Answers and solutions could take a while so you need to be patient.

Explore other reviews about Genesys

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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