great place to work - Solutions Consultant Genesys Employee Review

4.0
27 Dec 2022
Recommend
CEO approval
Business outlook

Pros

awesome teams and constantly learning. tons of flexibility and the ability to take time off to really disconnect which is encouraged by management. The benefits are not bad either. CEO Tony Bates has a great vision for the company and does a good job communicating with all levels of the business

Cons

There are a lot of organizational changes happening which can cause some internal confusion.

Explore other reviews about Genesys

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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