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      Genesys

      Engaged employer

      Genesys reviews

      Constantly Looking for "Fresh" Talent - Corporate Trainer Genesys Employee Review

      1.0
      30 Mar 2023
      Corporate trainer
      Recommend
      CEO approval
      Business outlook

      Pros

      The company is well-known for its commitment to customer service and its cutting-edge technology

      Cons

      The company is not as progressive when it comes to its approach to hiring and retaining older employees. I was let go after a long tenure, despite the fact that I was highly qualified and had been performing well in my role. If the company truly wants to be a leader in the industry, it should take steps to ensure that all employees feel safe and respected in the workplace.

      Explore other reviews about Genesys

      5.0
      8 Jun 2026
      Senior ta partner
      Recommend
      CEO approval
      Business outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      26 Jun 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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