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      Genesys

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      Genesys reviews

      Growth oriented work culture - Global Sales Enablement Manager Genesys Employee Review

      5.0
      30 Nov 2023
      Global sales enablement manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Best opportunities if you are focused, organised. Excellent employee experience. HR works as a independent body and hence is quite fair and really active in terms of employee well-being and fairness.

      Cons

      Nthing major from org perspective. Considering a tech org, Internal team and Ops structures keep changing based on business vision for being responsive and effective, so change adaptability is what is highly recommended for growth aspiring employees.

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      5.0
      29 Jun 2026
      Senior services engagement director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great teamwork. Remote work. Solid product suite.

      Cons

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4.0
      26 Jun 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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