Worst People - Anonymous employee Genesys Employee Review

1.0
11 Sept 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Genesys is a great company to work for.

Cons

In the Manila office, there are tenured employees are power trippers who love makinh gossips. The environment is so toxic that you will hear them bad mouth others who are not around but will act as if they are close friends when they're together. This behavior is not only tolerated, but even encouraged by managers. Also, these people use their company-issuer creditcards to spend on themselves and eat at nice restaurants, getting massages, and put it as company expense using clients as reasons. They also use the creditcard to buy food in the office as bribe.

Explore other reviews about Genesys

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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