Amazing Company to work. Mainly if you are in sales. - Sales Genesys Employee Review

5.0
19 Jan 2016
Recommend
CEO approval
Business outlook

Pros

Customer oriented company, high touch on customer business. Very good mood and energized employees. Easy access to high level executives.

Cons

Sales compensation a bit lower than the market. Professional services area need to be more accessible and flexible. Need improvements on professional services and support areas to support sales.

Explore other reviews about Genesys

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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