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      Genesys

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      Genesys reviews

      Company is Great but.. - Senior Technical Support Engineer Genesys Employee Review

      4.0
      4 Aug 2025
      Senior technical support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great amenities and work flexibility. Free Gym, pantry with Free donuts, fruits and drinks. Sleeping quarters. Insurance and Gencentives. Retirement plan is the best

      Cons

      Salary is high but it will be depending on your Skills and contributions Some has high salary with minimal skills and some are low with high skills.

      Explore other reviews about Genesys

      5.0
      8 Jun 2026
      Senior ta partner
      Recommend
      CEO approval
      Business outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      26 Jun 2026
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting take on customer experience using AI. Good pay for the role.

      Cons

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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