No Consistency, Work Hard, No Good Outcomes - Operations Supervisor Getlabs Employee Review

1.0
2 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Hybrid for some supervisors (not all), almost had a good team dynamic, a lot more in cons

Cons

Leadership has no idea what they’re doing, decided to lay off all the real good and hard working people, mobile phlebs included. Leadership said they take everyone’s ideas into consideration, but they don’t. You put in all of your hard work and ideas, some leaders take those ideas and credit themselves. Patient Experience team has no idea what they’re doing, leaving the supervisors and phlebs doing double to triple the work, and they will never own up to their mistakes. Very disappointed with how they handled layoffs. CEO had promised everyone on the first round of layoffs that we were all “safe” and secured with our jobs. Totally was not the case. Ops team has no clue on how to open up markets, didn’t give enough resources to build market from ground up. Expected coordinators to be a mobile phleb along with being a supervisor, leaving little to no room for family time. Def no work/life balance. CEO has no idea what he’s doing. Money is the bigger picture, no regards on how to retain his employees. Great concept of mobile phlebotomy, but they are all over the place. Nothing is in sync. Really disappointed on how they handled things.

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Getlabs Response
3y
We appreciate your feedback. We are learning and improving 1% everyday. We appreciate all of your work, advocating for the mobile phlebotomists, and your time at Getlabs.

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5.0
9 Sept 2025
Recommend
CEO approval
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Pros

Communication – clear, respectful, and professional in verbal and written interactions. Learning & Growth – open to feedback, shows improvement, and seeks development.

Cons

None for me. Job works great.

4.0
5 Jan 2026
Recommend
CEO approval
Business outlook

Pros

It's mobile phlebotomy that helps with your daily schedule.

Cons

Workload can get overwhelming at times.

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