Pros
- Decent benefits for a smaller company, especially since the health insurance is through a national provider and not in-house. (Ironic, isn't it?) - Flexible work arrangements (remote, multi-site, in-office outside of COVID times). - Nice offices in both OKC and Tulsa. - Pockets of really nice people that care about the insureds. - You honestly do get to help people.
Cons
General: In short, the company can't get out of it's own way. For example, rather than face its issues head-on, realistically and pragmatically, they do things like run internal campaigns to post positive reviews on Glassdoor. When in doubt, look at the bursts of activity - especially in the Sept 2020 timeframe - those were "make us look good" campaigns because a bad rating makes hiring difficult. This is a misguided strategy that gives a veneer of quality, while the underlying rot remains. Management Support: I will say this in response to many of the "management is bad" comments I have seen here; these can be tracked up the line beyond the Manager and even VP levels to where their hands were tied by the CEO, and refusals to support these non C-Suite leaders resulted in them working long hours to push as little pain down the line as possible. In general, there is an extreme lack of consistent direction, bordering on incompetence, and a complete lack of perseverance to see a plan through. This ADD method of leading has caused fits and starts for years. Fair Treatment: There is also a noticeable level of favoritism in the organization; as an insider, it isn't hard to look and see it in progress. If you do something the CEO likes, you are a darling for a while - until a new darling enters the scene. You can cut that honeymoon time even shorter if you answer a question honestly and not as a sycophant, or even if you attempt to contribute to the corporate direction / strategy as the leader you are - you are then branded and excommunicated from the club. I know, favoritism is real in all companies, whether innocent or malicious, but it's at a whole new level at GlobalHealth. It's sad, really. I saw a lot of good people come and go during my time, and most of it came down to no longer being the CEO's favorite. That's no way to lead an organization, and that's no way to inspire greatness and loyalty in your team. Outlook: As long as the company continues to run as it has it will be flat, gaining and losing market share when larger competitors change strategy.