Poor Leadership - Senior Project Manager GoTo Employee Review

1.0
15 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Some of the best office spaces out there

Cons

Leadership has no vision other than $$$ and in that pursuit they jump through impossible hoops over dollars to pick up pennies. They don't care about the products they sell, only the money they make. It's fitting that they've been bought by a private equity firm because that's exactly how they act with acquisitions. They buy companies axe all of the management that knows how to run it and pull the profit from the currently running operations. When the acquisition flags as a result of the leadership vacuum and poor decisions Boston is making for them, they see the organization as a lost cause and start laying off the workforce and putting money into another new acquisition. It's an aggressive slash & burn operation. It's astonishing that they can't see how poorly it works. When they bought GoToMeeting, Zoom wasn't even a serious competitor. But now, during the time GTM should be shining and taking in the biggest payday it's seen in years, Zoom is eating up a vast portion of it because they gutted all of the management, engineering, and marketing teams that had worked on it for decades. They are failures of the highest magnitude for wasting the potential of their acquisitions. Honestly they should have been indicted for their poor decision making that basically amounts to theft from their stockholders... maybe that's actually why they sold to Evergreen & Francisco partners. The leadership might be in federal prison otherwise.

Explore other reviews about GoTo

5.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

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GoTo Response
4mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1.0
15 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote and unfortunately that is it

Cons

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

1
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GoTo Response
1w
Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
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