Get promoted is a little imposible - Tech Support GoTo Employee Review

3.0
17 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Get a bonus every March and August Work from home Pays 170 internet bill Yearly salary increased aroun 30$ or 200Q Not many calls but customers are a litte ego

Cons

Customer's ego pretty bad, Imposible to get promoted, one has to be a leyend to get promoted. CEO's leave the company half their contract application fails very often Changes company name back and forth confusing consumers

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GoTo Response
1y
Hello - Bringing back the LogMeIn name for our IT product portfolio under the GoTo umbrella was one of many strategic decisions made to help us evolve in the right direction and stay aligned with our larger company goals. We encourage you to share any additional ideas with your manager or HR as we continue growing together! Thanks for your feedback.

Explore other reviews about GoTo

5.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

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GoTo Response
3mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
3.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Mid-range company with a few ambitions

Cons

They do have a few ambitions

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GoTo Response
2w
Thank you for your review and contributions over the 3 years as a GoGetter. Wishing you all the best in what's next.
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