Overall good experience - Anonymous employee Goodwill Employee Review

4.0
22 Jan 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Provides excellent training for position, good written policy and procedure manual to ensure understanding of expectations, good benefits, good salary and bonus plan, only retail position offering every other weekend off

Cons

No autonomy for managing store, too many hours when co- manager is off through vacation or illness. Typical retail environment problems : abuse of restrooms, dressing rooms, difficult customers. Lack of appreciation by upper management, lack of input from frontline management to upper management,

Explore other reviews about Goodwill

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The people and the pay

Cons

Nothing bad to say about it

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work fulfilling both physically and socially, dealing with donors and fellow employees for this retiree and former legal and business professional.

Cons

Creepy, clannish, petty, and cultish management is more interested in humiliating others under the guise of "following rules" many of their own making than in ensuring that the work facility is properly equipped to handle daily workflow. Communication nonexistent. Managers pop in and out, apparently stationed at some secret location.  Robotic replies to legitimate work questions when they weren't out-and-out nasty.  I've occasionally dealt with this sort of folks, but never an entire collection of them cheering each other on as might appear in some deleted scene from "One Flew Over the Cuckoo's Nest." Poisonous and bizarre. Recommended only for the Abnormal Psychology student.

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