Chill workplace - Anonymous employee Gopuff Employee Review

4.0
27 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Positive laidback work environment, lots of laughs. Drivers are fun to be around and have good conversation once you get to know them. The management team is easygoing and fun especially on night shift. Everyone works together well for the most part and people are held accountable. Opportunity to advance from driver to operations manager as long as you’re dedicated and work well with everyone. Lots of snacks provided. Discount on purchases. Flexible scheduling (self scheduling)

Cons

Can be very fast paced and sometimes being short staffed can make the shift really difficult as far as the number of orders being packed and delivered are concerned.

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Gopuff Response
8y
Thanks for taking this time to give your feedback! We appreciate you being part of the team.

Explore other reviews about Gopuff

5.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Benifits offered are really good. Exceptionally good benifits offered.

Cons

Bi weekly pay And hourly rate is kinda low for anyone with

2.0
4 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Supportive Regional manager for sites

Cons

Lack of Accountability (Passing the Buck): Decision-making often lacks ownership, resulting in frustration and confusion when problems arise—issues are shifted rather than addressed. Unrealistic Expectations with Reduced Labor Budget: Increased performance expectations paired with significant cuts to labor budgets leave teams stretched thin and unable to meet demands effectively. High Turnover Among Operational Associates: The combination of workload pressure and no up-word movement leads to frequent employee departures at the associate level. Burnout Among Site Leaders: Site leaders are overwhelmed by the demands of managing intense workloads with insufficient staffing and appropriate labor hours support, has led to burnout and diminished morale. Insufficient Support Structures: There is a noticeable gap between what is expected of employees and the support (training, tools, manpower) provided to help them succeed. Reactive Rather Than Strategic Planning: Operational strategy often feels short-sighted, with decisions made on the fly rather than through proactive, long-term planning.

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