Pretty good for a start up company! - Anonymous employee Gopuff Employee Review

3.0
16 Jul 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employee discounts; flexible scheduling; geared more towards a younger population (college campuses but it is expanding); as a operations manager you have the freedom to have responsibility and be entrusted with running shifts mostly on your own with the help of your general manager and head quarters. It's a Innovative start up that is growing rapidly. You do get a okay hourly wage but it could be better. Also they only offer health benefits at this time which is crucial but I wish they offered other benefits like PTO, and full dental and vision coverage too, as well as, a 401k plan.

Cons

Plan to pay your managers more, and include full benefits as I mentioned previously.

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Gopuff Response
7y
Thanks so much for the feedback and we will definitely be working on improving our plans for everyone for the future! We love having you as a part of our squad!

Explore other reviews about Gopuff

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

2.0
4 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Supportive Regional manager for sites

Cons

Lack of Accountability (Passing the Buck): Decision-making often lacks ownership, resulting in frustration and confusion when problems arise—issues are shifted rather than addressed. Unrealistic Expectations with Reduced Labor Budget: Increased performance expectations paired with significant cuts to labor budgets leave teams stretched thin and unable to meet demands effectively. High Turnover Among Operational Associates: The combination of workload pressure and no up-word movement leads to frequent employee departures at the associate level. Burnout Among Site Leaders: Site leaders are overwhelmed by the demands of managing intense workloads with insufficient staffing and appropriate labor hours support, has led to burnout and diminished morale. Insufficient Support Structures: There is a noticeable gap between what is expected of employees and the support (training, tools, manpower) provided to help them succeed. Reactive Rather Than Strategic Planning: Operational strategy often feels short-sighted, with decisions made on the fly rather than through proactive, long-term planning.

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