Great place to grow and learn with a team - General Manager Gopuff Employee Review

5.0
23 Aug 2018
Recommend
CEO approval
Business outlook

Pros

Super quick advancement Very team minded Laid back environment Hard work is definitely rewarded Wonderful culture Rewarding day to day- you feel like you're building something!

Cons

Growing pains due to startup life Long hours Some changes take time to take effect Over all, you just need to be willing to work super hard and be flexible to change in order to be successful here.

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Gopuff Response
7y
Thanks so much for the honest feedback and being a part of the squad! The better we work together, the easier things will get! #makemoves #changethegame

Explore other reviews about Gopuff

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

2.0
4 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Supportive Regional manager for sites

Cons

Lack of Accountability (Passing the Buck): Decision-making often lacks ownership, resulting in frustration and confusion when problems arise—issues are shifted rather than addressed. Unrealistic Expectations with Reduced Labor Budget: Increased performance expectations paired with significant cuts to labor budgets leave teams stretched thin and unable to meet demands effectively. High Turnover Among Operational Associates: The combination of workload pressure and no up-word movement leads to frequent employee departures at the associate level. Burnout Among Site Leaders: Site leaders are overwhelmed by the demands of managing intense workloads with insufficient staffing and appropriate labor hours support, has led to burnout and diminished morale. Insufficient Support Structures: There is a noticeable gap between what is expected of employees and the support (training, tools, manpower) provided to help them succeed. Reactive Rather Than Strategic Planning: Operational strategy often feels short-sighted, with decisions made on the fly rather than through proactive, long-term planning.

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