This place is the absolute worst if you're working at HQ - Manager Gopuff Employee Review

1.0
14 Feb 2020
Recommend
CEO approval
Business outlook

Pros

Snacks in the office. Breakfast and dinner provided because they want you to come in early and stay late. lunches on Fridays. Casual dress code.

Cons

Culture is awful, youre a work horse and that's all. Everyone looks out for themselves and no one listens to each other. There is no infrastructure for some of the departments at HQ because of such high turnover. Unrealistic expectations with little to no support. They also say "unlimited pto" but in the handbook it states you shouldnt take more then 10 days a year... so not really unlimited. There's a reason people don't stay long here.

Explore other reviews about Gopuff

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

2.0
4 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Supportive Regional manager for sites

Cons

Lack of Accountability (Passing the Buck): Decision-making often lacks ownership, resulting in frustration and confusion when problems arise—issues are shifted rather than addressed. Unrealistic Expectations with Reduced Labor Budget: Increased performance expectations paired with significant cuts to labor budgets leave teams stretched thin and unable to meet demands effectively. High Turnover Among Operational Associates: The combination of workload pressure and no up-word movement leads to frequent employee departures at the associate level. Burnout Among Site Leaders: Site leaders are overwhelmed by the demands of managing intense workloads with insufficient staffing and appropriate labor hours support, has led to burnout and diminished morale. Insufficient Support Structures: There is a noticeable gap between what is expected of employees and the support (training, tools, manpower) provided to help them succeed. Reactive Rather Than Strategic Planning: Operational strategy often feels short-sighted, with decisions made on the fly rather than through proactive, long-term planning.

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