A fun place to work with great people - Anonymous employee Gopuff Employee Review

4.0
3 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Gopuff has been great. I’m in the HR side of things so I have some good perks. fully remote, unlimited pto, discount on the app, and the work is never too much. If it does become too overwhelming your manager will work with you to get help. The managers have all been great. Also the people i work with are very nice. There’s room for growth, for instance they asked if anyone was interested in a lead position you could apply

Cons

With any startup, there’s always going to be kinks to work out, but they try very hard. One thing is the pay leveling. Some employees get paid higher than others. It’s not because of favoritism it’s purely because there’s not a normal range. But i think they’re working on this. Also they change things too much to keep track of

Explore other reviews about Gopuff

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

2.0
4 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Supportive Regional manager for sites

Cons

Lack of Accountability (Passing the Buck): Decision-making often lacks ownership, resulting in frustration and confusion when problems arise—issues are shifted rather than addressed. Unrealistic Expectations with Reduced Labor Budget: Increased performance expectations paired with significant cuts to labor budgets leave teams stretched thin and unable to meet demands effectively. High Turnover Among Operational Associates: The combination of workload pressure and no up-word movement leads to frequent employee departures at the associate level. Burnout Among Site Leaders: Site leaders are overwhelmed by the demands of managing intense workloads with insufficient staffing and appropriate labor hours support, has led to burnout and diminished morale. Insufficient Support Structures: There is a noticeable gap between what is expected of employees and the support (training, tools, manpower) provided to help them succeed. Reactive Rather Than Strategic Planning: Operational strategy often feels short-sighted, with decisions made on the fly rather than through proactive, long-term planning.

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