Could be a Cool Company if They Cared Even One Ounce About People - Anonymous employee Gopuff Employee Review

1.0
25 Jan 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great idea for a company. Free samples of products sometimes.

Cons

There is no upward growth at this company. 99% of the time they do outside hires to fill positions. Non-competitive salary. No work/life balance at all. Leadership has a harsh way of dealing with staff. Their ideals are if you aren't working 12 hours a day, you're not working hard enough. They don't understand people have actual lives. They don't care at all about you as a person. You are just a number.

Explore other reviews about Gopuff

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

2.0
4 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Supportive Regional manager for sites

Cons

Lack of Accountability (Passing the Buck): Decision-making often lacks ownership, resulting in frustration and confusion when problems arise—issues are shifted rather than addressed. Unrealistic Expectations with Reduced Labor Budget: Increased performance expectations paired with significant cuts to labor budgets leave teams stretched thin and unable to meet demands effectively. High Turnover Among Operational Associates: The combination of workload pressure and no up-word movement leads to frequent employee departures at the associate level. Burnout Among Site Leaders: Site leaders are overwhelmed by the demands of managing intense workloads with insufficient staffing and appropriate labor hours support, has led to burnout and diminished morale. Insufficient Support Structures: There is a noticeable gap between what is expected of employees and the support (training, tools, manpower) provided to help them succeed. Reactive Rather Than Strategic Planning: Operational strategy often feels short-sighted, with decisions made on the fly rather than through proactive, long-term planning.

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