Horrible place to work - Shift Leader/Manager Gopuff Employee Review

1.0
19 Jun 2024
Recommend
CEO approval
Business outlook

Pros

There are currently no pros I can list. :(

Cons

-Poor management -poor staff Two woman who worked at this company longer were upset because I was being trained for manager. They would threaten to kill / jump multiple staff members, slam doors, and purposely sit down allowing orders to pile on for other staff. Management allowed this to go on until I lost my baby due to being tasered by these staff members while management wasn't present at all in the store. I was still training and didn't have as much authority. Two woman with the same behaviors (one white and one black.) Black woman was fired. White woman was not. Seemed to be a race thing and not an action accountability thing. Eventually the 2 woman met up outside after her shift in the front of the building and in entered two unknowns (at the time) with masks and hoodies to physically harm me. My husband was able to restrain them until the police came. Management ignored multiple pleas from multiple staff members about these two individuals but allowed them to continue working which resulted in the lost of my baby. If there is anything I can say is to stay away from gopuff :(

Explore other reviews about Gopuff

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

2.0
4 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Supportive Regional manager for sites

Cons

Lack of Accountability (Passing the Buck): Decision-making often lacks ownership, resulting in frustration and confusion when problems arise—issues are shifted rather than addressed. Unrealistic Expectations with Reduced Labor Budget: Increased performance expectations paired with significant cuts to labor budgets leave teams stretched thin and unable to meet demands effectively. High Turnover Among Operational Associates: The combination of workload pressure and no up-word movement leads to frequent employee departures at the associate level. Burnout Among Site Leaders: Site leaders are overwhelmed by the demands of managing intense workloads with insufficient staffing and appropriate labor hours support, has led to burnout and diminished morale. Insufficient Support Structures: There is a noticeable gap between what is expected of employees and the support (training, tools, manpower) provided to help them succeed. Reactive Rather Than Strategic Planning: Operational strategy often feels short-sighted, with decisions made on the fly rather than through proactive, long-term planning.

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