They do not care about employees - Sales Associate Guitar Center Employee Review

1.0
24 Sept 2025
Recommend
CEO approval
Business outlook

Pros

On and store level you will enjoy just about all of your coworkers and you get to talk about music all day. That’s where the pros stop.

Cons

Corporate will claim they are not making money and cut hours allocated to stores just about every month. They will claim it’s that people don’t want work as a way to manipulate their customers into blaming the employees in front of them. It seems as if the real reason they cut hours is because they continue to throw corporate parties and events so that the current ceo and upper management can play music with random celebrities as if they were the kid in school who had to buy friends.

Explore other reviews about Guitar Center

5.0
9 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Got to work with so many people

Cons

Long hours during holidays were rough

1.0
29 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employee discounts are the biggest reason why people work here, as the discount is really good.

Cons

Your experience working at Guitar Center will largely depend on which store you work at. Some stores have a good management team and employees and are fun to work at. But a lot of stores do not have a qualified management team and they have a staff that is not fun to work with. My location needed a new store manager and instead of promoting the ops manager who knew the store better than anyone else and was with the company for 15+ years working at multiple locations, corporate instead promoted a customer service lead who had been with the company less than 2 years and didn't have management experience. These are the people that corporate decides so often to run their stores.

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