Draconian, right wing purchased scam front. - Department Manager Guitar Center Employee Review

1.0
3 Aug 2011
Recommend
CEO approval
Business outlook

Pros

Commissions can be decent, as long as you put in more work than it is worth to earn said commission.

Cons

Unpaid Saturday morning meetings due to commission draw, ie: coming in from 8am until 10am to be harassed about not selling enough scam warranties. You'd get paid two hours pay and lose two hours of commission on your draw, thus appearing for free. Also, draconian standards that are always a detriment to your pay such as docking your commission for not forcing enough customers to purchase enough scam warranties, but never receiving a bonus for doing well in selling them. The promotions are also detrimental in that they often give you a better draw but have less time to sell, thus cutting your pay to take more responsibility.

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5.0
9 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Got to work with so many people

Cons

Long hours during holidays were rough

1.0
29 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employee discounts are the biggest reason why people work here, as the discount is really good.

Cons

Your experience working at Guitar Center will largely depend on which store you work at. Some stores have a good management team and employees and are fun to work at. But a lot of stores do not have a qualified management team and they have a staff that is not fun to work with. My location needed a new store manager and instead of promoting the ops manager who knew the store better than anyone else and was with the company for 15+ years working at multiple locations, corporate instead promoted a customer service lead who had been with the company less than 2 years and didn't have management experience. These are the people that corporate decides so often to run their stores.

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