What are they thinking? - Store Manager Guitar Center Employee Review

1.0
5 May 2016
Recommend
CEO approval
Business outlook

Pros

Great people in the stores great customers

Cons

Completely starved labor and everything is a fire drill. The office has no sense of what drives sales in our stores. We are constantly running around to complete meaningless tasks that help the office feel good about the terrible job they are doing. Customers buy from the people bottom line. The more the people know and the better service we provide the more people will spend. We need to keep in store associates happy and they will keep customers happy. We are flat out treated like a bunch of dummies. Wayne knows all and the stores know nothing. We have all been here helping customers a lot longer than Wayne.

Explore other reviews about Guitar Center

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very flexible with hours working.

Cons

Difficult to stray away from Hal Leonard curriculum sometimes, but may be different now.

3.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Sweet deals and discounts Coworkers are very pleasant to work with Good as extra income Good for aspiring musicians to network with experts of the industry

Cons

Obsolete softwares Scheduling system software that is thenmost imperative tool as of it will be the backbone of a lesson lead for your team of instructors success it's also somewhat obsolete amd constantly crashing both IT and Upper management are aware. IT is very diligent and pleasant to work with but Upper management expects their lessons lead to work and deliver at 100% capacity while they continue to have an operating system that only works at 75% capacity, just beware of that and if you're willing to work under those conditions. With that put there go at your own discretion. Nobody gets Christmas/winter holiday vacation time off, also go at your own discretion on that one especially if you have kids and family looking for work-life-balance.

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