Do not work here! - Anonymous employee Guitar Center Employee Review

1.0
10 Apr 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The discount is great and you find a lot of networking opportunities if you're a musician aside from that there's really not much good to be said

Cons

Management is something out of a nightmare, the company has zero respect for their employees, they refuse to give more than 20 hours a week to anyone regardless of how knowledgeable they are or how long they've been with the company, the commission rate is embarrassingly low starting at 0.25%, management spends more time blaming others for their shortcomings than they do actually finding solutions, and to top it off there is zero opportunity to move up in this company.

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5.0
9 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Got to work with so many people

Cons

Long hours during holidays were rough

1.0
29 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employee discounts are the biggest reason why people work here, as the discount is really good.

Cons

Your experience working at Guitar Center will largely depend on which store you work at. Some stores have a good management team and employees and are fun to work at. But a lot of stores do not have a qualified management team and they have a staff that is not fun to work with. My location needed a new store manager and instead of promoting the ops manager who knew the store better than anyone else and was with the company for 15+ years working at multiple locations, corporate instead promoted a customer service lead who had been with the company less than 2 years and didn't have management experience. These are the people that corporate decides so often to run their stores.

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