Pros
Great staff, from management down to entry level. Everyone was very welcoming and fun/easy to work with
Cons
GC Really needs to adjust their commission policy. Your monthly commission percentage (0.25% to 3%) varies based on your SPH (Sales per hour) bracket. This would be fine, however the way most staff is scheduled; you have LOTS of downtime, which while you can keep busy with many tasks every day, your sales per hour average will go down from having very, very little traffic during certain hours. It feels terrible, when you are meeting your goal at the end of the month in a high bracket, then Guitar Center schedules you to stay late (after business hours) to do merchandising at the end of the month ( while on the clock); and it bumps you down to a smaller commission bracket by a dollar or two different in SPH. Very, very demoralizing. The other problem for us was inventory. We would lose countless potential sales/customers to other GC locations, due to our store not having inventory that our sister-stores did. GC really pushes online (fulfillment) orders to try to alleviate this issue, however most guests/customers that come in, are coming to YOUR store to buy AT YOUR STORE, and not have to wait. It's very counter-productive.