Where creativity goes to die - Anonymous employee Guitar Center Employee Review

1.0
15 Feb 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice coworkers, cafeteria, gear discounts

Cons

Working here is a struggle if you actually know what you’re doing. The majority of employees have been working here for so many years, and for most, it’s their first career job. This results in processes that are inefficient and beyond archaic. Too many people did the bare minimum required of them, making it miserable for those who are new and want to do great work or make improvements. No one is receptive to new ideas. I’ve never worked with more lazy and under-qualified people in my life.

Explore other reviews about Guitar Center

5.0
9 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Got to work with so many people

Cons

Long hours during holidays were rough

1.0
29 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employee discounts are the biggest reason why people work here, as the discount is really good.

Cons

Your experience working at Guitar Center will largely depend on which store you work at. Some stores have a good management team and employees and are fun to work at. But a lot of stores do not have a qualified management team and they have a staff that is not fun to work with. My location needed a new store manager and instead of promoting the ops manager who knew the store better than anyone else and was with the company for 15+ years working at multiple locations, corporate instead promoted a customer service lead who had been with the company less than 2 years and didn't have management experience. These are the people that corporate decides so often to run their stores.

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