TOXIC - Operations Manager Guitar Center Employee Review

1.0
5 Feb 2015
Recommend
CEO approval
Business outlook

Pros

The only PRO: Employee Discount

Cons

Failing management structure Cronyism HR unwilling to facilitate in store-level issues; HR would rather suggest performance plans to anyone outside "boy's club" employees Almost no accountability at store level and zero accountability at mid to upper management; and when a store level employee displays accountability for their actions, upper management (claiming that accountability is a goal) instead uses that employee as a scapegoat Company has to consistently reiterate how to treat female customers/employees with respect (the most disappointing point of all) STRESSFUL ENVIRONMENT TOXIC MORALE

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5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very flexible with hours working.

Cons

Difficult to stray away from Hal Leonard curriculum sometimes, but may be different now.

3.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Sweet deals and discounts Coworkers are very pleasant to work with Good as extra income Good for aspiring musicians to network with experts of the industry

Cons

Obsolete softwares Scheduling system software that is thenmost imperative tool as of it will be the backbone of a lesson lead for your team of instructors success it's also somewhat obsolete amd constantly crashing both IT and Upper management are aware. IT is very diligent and pleasant to work with but Upper management expects their lessons lead to work and deliver at 100% capacity while they continue to have an operating system that only works at 75% capacity, just beware of that and if you're willing to work under those conditions. With that put there go at your own discretion. Nobody gets Christmas/winter holiday vacation time off, also go at your own discretion on that one especially if you have kids and family looking for work-life-balance.

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