PTSD - Managment Guitar Center Employee Review

1.0
30 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Discounts, that’s about it really. Some nice co-workers

Cons

To be honest I experienced pretty bad micro acts of racism. I was called Jose and other Mexican names. The lack of training and connection to your manger lead me to become extremely unprepared for the role and in addition to the insane work load to which they said “we don’t expect you to be able to complete everything” was insane. My role alone should’ve been staffed my three people. And also the pay was embarrassing and disrespectful for the amount of work they placed on me. I started having severe panic and anxiety attacks from this place. And the on the annual survey, the whole department came back by saying they felt extremely underpaid. And when they went over it, they basically just said “it is what it is”. I’m sure experiences vary from department to department, but I’ve managed to get to know a lot of different people from different departments and I was not alone which my thoughts of racial discrimination and back work environment. There are some nice folks but there are alot of rude and quite frankly disrespectful employees that don’t even acknowledge your existence. I’m currently going to therapy to help deal with the gas lighting I experienced from this job, I really thought I was the problem, but after talking it over with several other folks and employees, I realized this job was making feel like I wasn’t good or able enough when in reality it was the job not me.

Explore other reviews about Guitar Center

5.0
9 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Got to work with so many people

Cons

Long hours during holidays were rough

1.0
29 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employee discounts are the biggest reason why people work here, as the discount is really good.

Cons

Your experience working at Guitar Center will largely depend on which store you work at. Some stores have a good management team and employees and are fun to work at. But a lot of stores do not have a qualified management team and they have a staff that is not fun to work with. My location needed a new store manager and instead of promoting the ops manager who knew the store better than anyone else and was with the company for 15+ years working at multiple locations, corporate instead promoted a customer service lead who had been with the company less than 2 years and didn't have management experience. These are the people that corporate decides so often to run their stores.

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