Gear Advisor, Guitar Center - Gear Advisor Guitar Center Employee Review

1.0
6 Oct 2023
Recommend
CEO approval
Business outlook

Pros

If you are a musician, you get to work in a professional setting "dayjob" where you are often interacting with other musicians. Also, if you're a musician who can't get a day-job elsewhere due to your "look" not fitting in with corporate America, they're looking for 100 of you, so they can find the several that are hardcore salespeople; most of the rest are gone within a year.

Cons

This position is advertised to prospective new employees as a "customer service" job, but is in actuality a grueling telephone-spam hardcore sales job where management does not set specifically designed dollar goals for you to reach, but uses a very weirdly secretive internal formula to determine who gets commission and who doesn't, graded on a curve, where 50% of staff will NEVER qualify, so WORK HARDER, SELL MORE. There is huge turnover at this position due to the ever-present threat of job insecurity hanging over the heads of most of the staff, like some crazy corporate Sword of Damocles. If you're a musician who is absolutely desperate for a day-job, or if this sounds like your idea of fun, this is the job for you.

Explore other reviews about Guitar Center

5.0
9 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Got to work with so many people

Cons

Long hours during holidays were rough

1.0
21 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Plenty of capable individual contributors doing real work. - The brand and the business itself are legitimate — the problems are organizational.

Cons

- Senior leadership is politically driven rather than outcome-driven. Strategic initiatives stall out, and leaders spend more energy assigning or shifting blame than actually diagnosing and fixing problems. - Some parts of the org operate on deference to the top. Honest assessments get softened into whatever narrative leadership wants to hear, which makes real cross-functional work difficult. - Senior leaders do not consistently advocate for their own teams. When things get political, self-preservation takes precedence over backing the people underneath, and capable managers end up exposed.

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