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      Guitar Center

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      A disapointing dinosaur... - Lost In Marketing Guitar Center Employee Review

      2.0
      16 Feb 2016
      Lost in marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Great employee discounts on gear. Events were well-run (Drum-Off, etc).

      Cons

      Everything else. Very traditional, old-fashioned company despite target audience. Technologically outdated systems and frameworks - literally impossible to make meaningful improvements to in-store or online experience. Most employees promoted from the stores - meaning major axes to grind against people without traditional retail backgrounds and with college degrees. Incredible redundancy and disorganization on teams. Some hostile workplace stuff - and poor behavior by certain execs. Note this review was from a few years back. Maybe it's gotten better.

      Explore other reviews about Guitar Center

      5.0
      5 Feb 2026
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      *friendly environment *great discount deal *lots of opportunities to connect *Good opportunity to get comission *Tour Leave

      Cons

      *hours / shifts get cut *Sometimes understaffed, sometimes overstaffed *Competitive salaries because of selling Protection Plans, Credit Card Applications and Lessons

      1.0
      21 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Plenty of capable individual contributors doing real work. - The brand and the business itself are legitimate — the problems are organizational.

      Cons

      - Senior leadership is politically driven rather than outcome-driven. Strategic initiatives stall out, and leaders spend more energy assigning or shifting blame than actually diagnosing and fixing problems. - Some parts of the org operate on deference to the top. Honest assessments get softened into whatever narrative leadership wants to hear, which makes real cross-functional work difficult. - Senior leaders do not consistently advocate for their own teams. When things get political, self-preservation takes precedence over backing the people underneath, and capable managers end up exposed.

      2
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