Don't beleive the propoganda - HEB Cashier H E B Employee Review

Where do i start? They overwork everyone that's not management. Every shift I worked up front on the register was 9 hours on average with 2 15 minute breaks and a half hour lunch but if it was busy, the shift managers would simply "forget" to let me on any sort of break. I would also see at the end of my shift that someone had clocked me in and out of breaks I didn't take. Probably to cover for the fact that they were overworking the staff illegally. Management make huge errors and mistakes and then blame and punish the people under them so the higher ups wouldn't see that it was them There's a lot of competitions for the cashiers or "promotions" as they call them where whoever sells the most of whatever is on promotion gets....drumroll please.....NOTHING (except not berated and written up for not selling 50 things of cheap cafe ole coffee bags in one friggin day) the pressure to sell as as cashier made me feel like a pusher and customers would really get aggrivated with the constant attempts aggrivated selling something no one wants There were also "bpm" quotas. Beeps per minute. It means how many things u scan in a minute. The standard was 30 when I worked there which was impossible. That means u have to scan an item a second. Management (who it was also impossible for) would try to teach cashiers how to achieve this which basically consisted of nothing more than just saying "use both hands and hustle" or "after awhile that burning in your shoulders will eventually go away". You remember i mentioned the shifts were 9 hours on average right? Good. You're keeping up. The system they have for scheduling is ridiculous amd promotes a nice clean separation of the managers and "lower people". In order to ask off or take vacation, or even check to see when u work, you have to log into a computer (one computer) in the break room with no chair and use the 15 minute break when you're lucky to get it to stand at this computer and request time off on your online profile which gets sent to your managers profile who is probably sitting in the breakroom with u but would rather not commnicate with u face to face because they probably dont remember your name anyway. When u do ask for needed time off, it's rarely granted. I asked for two days off for an operation. Specified "major surgery" as reason. Got message two days after requesting it on my profile that it was denied by my manager. I simply didn't show up the two days I requested off for the surgery and no one even said anything when I returned. There's little opportunity to tranfer to other departments or even train in another one despite every department being short staffed which is constantly being complained about by department managers I won't even go into all the rules they set in place when interacting with customers and by rules I mean lying about products in order to sell. You're treated like you work on commission when you don't. It really puts blocks up that prevent you from truly helping customers. HEB is a huge supporter of the Jewish community in texas. They sponsor a lot of Jewish and other multi cultural events, businesses, and charities so the fact that they force jewish employees to say "merry christmas" and write them up when they don't is illegal. Just plain illegal and one day they will get sued.