Great company on the outside, toxic leadership on the inside - IT Manager H E B Employee Review

1.0
4 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Pay and benefits, teammates, community support, challenging work. Great growth opportunities if you are not part of the management wheel.

Cons

Spineless leadership, toxic culture perpetuated from the top, lack of risk taking and air cover for lessons learned, Mgmt does get fired often with little notice or severance, but Sr Leadership stays in tact. Never trust HR. Management spends most of their time arguing or defending their strategies versus getting work done. Constant fear of Amazon perpetuating from the top of the company.

Explore other reviews about H E B

5.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing love heb love their staff and people

Cons

Nothing honestly they are really great

2.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There were no pros at all.

Cons

My experience at the Frisco location was largely negative due to the store leadership team, headed by Stacie Sorenson. I found the management approach to be unsupportive and at times created a stressful work environment. I often felt singled out and treated differently because of my background and appearance, which made me feel uncomfortable and unwelcome during my internship. Pay was not competitive compared to similar employers. Scheduling was often inconsistent and difficult to plan around. In my experience, HR tended to support store leadership rather than adequately addressing employee concerns. The quality of the internship experience varies greatly depending on the store and management team. There can be resentment from some employees toward interns, particularly from those who were interested in the program but were not selected. Communication, mentorship, and support were not at the level I expected from a company that promotes its internship program so heavily.

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