Favoritism - Assistant Service Manager H E B Employee Review

1.0
2 Jan 2016
Recommend
CEO approval
Business outlook

Pros

Great employee benefits (discounts on food products, and excellent medical plans). Weekly pay. HEB does great deal of community service. If you are lucky enough to get full time employment, the time off is amazing (especially to be retail).

Cons

To be honest, I believe many of the people writing these reviews are lying. I think HEB tells its employees to write these reviews. HEB is the most political place I have ever worked. In order to receive promotions or for your word to be valued, you have to be well liked. I personally saw management pick on employees they dislike so much to the point where those employees were unjustly terminated. All the while, I witnessed the "favorites" constantly break policies and these "favorites" to date are still employed with the company. Also, you have to endure a huge amount of emotional and verbal abuse from co-worker, managers, and customers alike. There is no one for you to turn to. If you try to report these issues, the retaliation the company claims to not put up with always occurs.

Explore other reviews about H E B

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good pay, flexible hours, team cares

Cons

none I can think of.

2.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There were no pros at all.

Cons

My experience at the Frisco location was largely negative due to the store leadership team, headed by Stacie Sorenson. I found the management approach to be unsupportive and at times created a stressful work environment. I often felt singled out and treated differently because of my background and appearance, which made me feel uncomfortable and unwelcome during my internship. Pay was not competitive compared to similar employers. Scheduling was often inconsistent and difficult to plan around. In my experience, HR tended to support store leadership rather than adequately addressing employee concerns. The quality of the internship experience varies greatly depending on the store and management team. There can be resentment from some employees toward interns, particularly from those who were interested in the program but were not selected. Communication, mentorship, and support were not at the level I expected from a company that promotes its internship program so heavily.

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