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      HGS

      Engaged employer

      HGS reviews

      Overworked - Customer Service Representative HGS Employee Review

      1.0
      23 Sept 2021
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay is decent for working at a call center

      Cons

      Overworked and lack of communication

      avatar
      HGS Response
      4y
      Thank you for taking the time to write a review. Please connect with us at talk2us@teamhgs.com if you'd like to speak further about your concerns. Thanks again and take care.

      Explore other reviews about HGS

      5.0
      4 May 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I don’t have any con

      avatar
      HGS Response
      1mo
      Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
      4.0
      12 May 2026
      Applied ai engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Quick to adopt new technologies - High degree of freedom

      Cons

      - Agressive timelines - Unclear direction

      avatar
      HGS Response
      1mo
      Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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