Pros
Glassdoor requires me to write more than 25 words in this box. So I'm just filling it with random garbage to get the word count. There are none.
Cons
Hoyer Is a job really worth losing sleep over? I think not. I have worked in various industries specialising in various skills with some highly respected roles and I can honestly say that I have never worked for a company that is as vindictive, chaotic, haphazard, dangerous and careless with its employees. If it wasn't for the £3,000 training fee that I am forced to repay before 3 years of continuous service, I probably wouldn't have stayed longer than three weeks. This brings me to another issue that brings sleepless nights a painful reality. The new iTrent pay system is so poorly designed that even the people that use it on a daily basis to perform admin tasks express an unhealthy amount of hate towards the system. This does unfortunately mean that you rarely get paid correctly which leaves you short on your monthly wage slip, not just by a few pounds here and there either, I'm talking sometimes £500+ after statutory deductions. I joined the role at HOYER due to the handsome salary that was being offered, the overtime hourly rate, the hours you were contracted to work and the rotating shift pattern. My previous role was as inflexible and immovable as a giant iceberg, with personal circumstances changing rapidly. The role that was being offered couldn't be more perfect given the situation, compared to other roles that were currently being offered in the industry. When you first start working for HOYER you're put through "industry leading training" to make sure you're competent and confident to do the job, at the end of the day a lot can go wrong when it comes to fuel delivery, mistakes can cause huge amounts of damage and cost the company a vast amount of money to rectify. You're told from day one to take your time and double check everything, as soon as you've qualified from the "HOYER training academy" and you're out on your own, you might as well forget everything that you were taught in your training. Jobs are given to you on a time by time basis, however they plan you so tight that sometimes you don't even have enough time to even drive to and from the site if you hit any traffic or face any delays during your day, i'm not even including loading and unloading times. Long distance jobs can have a 15 minute tolerance between you barely completing it on time to you being late for your next delivery. The pressure is overwhelming and you feel forced to cut corners to complete the jobs on time. At the end of the day, if you can't complete your planned day and have to ring the control center to send back a load due to lack of time, you're penalised and/or shouted at down the phone. The employer to employee relationship is a train-wreck. I have yet to find an employee that has a good thing to say about working for HOYER. Employees are continuously complaining about the routing sheets for the day, the staff at the control center and the "concentration camp" like rules. Company rules are strict. Very strict. No mobile telephones or any portable electronic devices are allowed in your possession at any time. This is an immediate dismissal if you are caught. Telephones are provided (sort of) in the vehicles and directions are given to you in the form of "route cards". The vehicle telephone devices rarely work and are usually fixed into the vehicles and the route cards are mainly fit for the bin. I have lost count how many times I have followed the route card and ended up nowhere near the site I need to be at. Silly spelling mistakes, road names that don't exist and vague instructions are present on the majority of them, it feels like very little care has been taken to write these up. It's okay if you have worked for the company for a long period of time and you know where the sites are, however if you're a new driver you might as well drive with a blindfold on. If you do get lost however, there is no way of finding out where you are as you have nothing to show you and if the cab telephone doesn't work you cant even call for assistance getting you back on track. You are forced to ask members of the public for directions or ask if you could use their telephone to call the control center, which I think is embarrassing and unprofessional. I understand why some of these rules are present. Telephone use while driving is a massive distraction and some drivers just do not get the message, however, if you have a mechanical breakdown or find yourself lost, or worse of all have a medical emergency, you're pretty much screwed. It's going to take a significant event to happen for these rules to be reviewed, as bad as it may sound, I just hope whatever happens does not cause a fatality. For a company that promotes mental health awareness, they sure do cause a lot of mental health issues. I honestly feel that the only reason they provide various mental health helplines is because working for HOYER is mentally taxing. Ever since the "fuel crisis" we have had regular army drivers to fill in the gaps where HOYER cant. HOYER tried providing a generous incentive to work any overtime rest days to cover the shortage of drivers but they unfortunately found that even offering a bonus wouldn't get drivers to work on their days off. This is a flashing red light and sirens screaming at you straight away. Some overtime days can see over £400 a day in your pocket, not a bad number to be honest, however it goes to show that no amount of money can get drivers to come in on their days off. This is a perfect explanation of the employee morale at HOYER. The army drivers that have worked for us for a while have expressed that they wouldn't even work for HOYER, some have even gone as far as saying that it's worse than working for the army. Ironic really as the majority of HOYER's employees are ex-forces. I still can't put my finger on why the majority of the workforce are ex-forces, but I can only assume its because no average joe-public would be stupid enough or mentally capable of working for the company without having a mental breakdown. I spoke to a HOYER driver from another country that has come to help with the demand, he said that HOYER UK treats it's drivers like babies. He was being paid extremely generously and said that he would probably not offer to return after Christmas, no amount of money will keep him here. What are you doing wrong, HOYER? For a company that relies so much on drivers to make a successful business, you sure do hate drivers. This is the reason your staff turnover is so high and I can honestly say that it would probably be even higher if you didn't hold a £3,000 debt over new qualified drivers. Did you introduce the training fee to stop people fleeing so quickly? You cannot treat drivers like prison inmates. The work atmosphere is unhealthy. I have worked for some pretty bad companies in the past but working for HOYER has given me a new benchmark. If I found £3,000 under the mattress or in the sofa cushions tomorrow, I can honestly say I'd hand in my notice. I can't remember the last time I have stayed up throughout the night worrying about what's going to happen tomorrow and I am sure the last time that happened it wasn't anything to do with my employer.